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Promo credits are trading credits, not cash. They cannot be withdrawn, including after they are used in trading or after the related position settles or is liquidated. Your existing cash is used before the promo credit. Account balance in excess of the promo credit is regular cash that may be withdrawn, subject to the applicable withdrawal requirements. For example, if you receive a $20 promo credit and use it in trading, the $20 credit itself remains non-withdrawable. If that trading produces $10 in eligible proceeds after settlement, up to $10 may become withdrawable, subject to the applicable withdrawal requirements. To withdraw eligible proceeds, you must:
  1. Link a payment method
  2. Make an initial deposit
Once the deposit fully clears, typically within 3–4 business days, eligible funds become available to withdraw to the same linked payment method. Your deposited cash remains your money and may be withdrawn when it is available to withdraw, subject to normal withdrawal requirements and any funds committed to open orders or positions. For full program terms, see User Incentive Programs.